Peak Peptide Co
Effective date: 14 October 2026
Last updated: 14 October 2026

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1. About This Policy

Nexus Elite Ventures LLC, doing business as Peak Peptide Co (“Peak,” “we,” “us,” or “our”), explains in this Privacy Policy how personal information is handled when you visit www.peakpeptideco.com, shop through our online store, or contact our team. Personal information is information that identifies you or can reasonably be connected to you. This policy describes our privacy practices. It does not replace any separate consent required for marketing, cookies, or other processing.

 
2. Information We Collect

Information you provide. When you place an order, submit a contact form, or otherwise communicate with us, we collect the information you provide. This may include your name, email address, telephone number, billing and delivery addresses, order details, and the contents of your messages. If you create an account, we also process account information. Newsletter signups and website consent tools may record your preferences and acknowledgments.

Information generated by your visit. Our website and its providers may collect your IP address, browser and device information, pages visited, referring website, timestamps, and interactions with site features. The specific information collected depends on the cookies and integrations enabled on the website.

Information from service providers. We receive information needed to administer orders and support customers, such as payment status, fraud-screening results, delivery tracking, and transaction identifiers, from the providers involved in those activities.

 
3. Why We Use Information

We use personal information to:

• Receive, process, and deliver orders and manage returns or payment disputes.

• Respond to questions and provide order and product-documentation support.

• Maintain accounts and record website preferences and acknowledgments.

• Send order confirmations, shipping updates, and other service communications.

• Send promotional emails when permitted by law and consistent with your preferences.

• Understand website performance and improve navigation and customer service.

• Protect accounts and transactions, investigate fraud, and maintain business records.

• Meet applicable legal obligations and address legal claims.

Providing information needed for an order or inquiry allows us to fulfill that request. If you do not provide it, we may be unable to complete the transaction or respond fully.
 

4. Wix and Payment Processing

Our website is hosted on Wix. Information submitted through the website may be processed or stored using Wix services and the applications we connect to them. Wix’s own privacy practices are described at https://www.wix.com/about/privacy. Payments are processed by Venmo, Google Pay, Apple Pay, and credit and debit cards (Visa, AMEX, Capital One). Payment information entered at checkout is handled according to the provider’s services and privacy notice. We receive transaction information necessary for order administration.
Where supported and enabled, customers may choose to save a credit or debit card for future purchases through our payment services. Saving a card is optional and requires customer consent. Any subsequent charges must be authorized by the customer.

5. When Information Is Disclosed

We disclose information to the parties needed to run the store, including hosting and technology providers, payment processors, shipping and fulfillment providers, customer-support services, and professional advisers. For example, a shipping provider receives the recipient’s name and delivery address, while a payment provider processes transaction details. We may also disclose information when legally required, to investigate fraud or protect legal rights, or in connection with a business sale or reorganization, subject to applicable legal requirements. Sale, sharing, and targeted advertising: Peak Peptide Co does not sell personal information or share it for cross-context behavioral advertising.

6. Cookies and Website Preferences

Cookies and similar technologies help websites remember information and support features such as shopping carts and login sessions. Our website uses cookies and similar technologies provided through Wix to support security, session management, reliable page loading, and core website functionality. You can manage or delete cookies through your browser settings. Disabling certain cookies may affect how the website functions. Where consent is required, optional tracking is activated only after that consent is obtained. Where required by applicable law, we recognize Global Privacy Control (GPC) and other legally recognized opt-out signals as requests to opt out of the sale or sharing of personal information and targeted advertising. These preferences do not disable essential technologies needed for website security and core functionality.

7. Email Preferences

You can unsubscribe from promotional emails using the unsubscribe link in the message or by contacting PeakPeptideCoSupport@gmail.com. Unsubscribing from promotions does not stop communications needed to administer an order or respond to a request. The website’s research-use acknowledgment is separate from marketing consent.

8. Retention and Security

We retain personal information as needed to process orders, provide support, honor marketing preferences, and meet legal obligations. When no longer needed, we delete or anonymize it, subject to required retention and backup schedules. We restrict access to authorized personnel and use security controls provided by Wix and our service providers. No online system can guarantee complete security.

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9. Privacy Requests

Contact PeakPeptideCoSupport@gmail.com to request access to, correction of, or deletion of your personal information, or to ask about its use. Depending on applicable law and our business’s coverage under that law, you may also have rights to portability, to withdraw consent, or to opt out of certain processing.

We may need to verify your identity before acting on a request. Some records must be retained for legal or transaction-related reasons. Where applicable, an authorized agent may submit a request for you, and you may appeal a denied request by contacting the same address with “Privacy Appeal” in the subject line. We will handle requests and appeals within applicable legal time limits and will not unlawfully discriminate against you for exercising your rights.

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10. Minors and Sensitive Information

Our store is intended for adults aged 21 and older. If you believe a minor has submitted personal information, contact PeakPeptideCoSupport@gmail.com so we can investigate and take appropriate action. Please do not include medical records, diagnoses, Social Security numbers, or other unnecessary sensitive information in support messages. If we receive such information inadvertently, we restrict access and delete unnecessary sensitive details when identified, unless retention is required by law. We do not use information about your health provided in support messages for advertising.

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11. Processing Locations and External Links

Our website and service providers may store or process personal information in the United States and other countries where they operate. Privacy laws in those countries may differ from those where you live. Links to outside websites lead to services with their own privacy practices. Review those services’ privacy notices before providing information to them.

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12. Changes and Contact

We will update the date above when this policy changes. For material changes, we will provide additional notice or obtain consent when required by applicable law.

For privacy questions or requests, contact:

Peak Peptide Co
Legal entity: Nexus Elite Ventures LLC
Email: PeakPeptideCoSupport@gmail.com
www.peakpeptideco.com