Shipping and Handling
1
When will my order ship?
Orders are typically processed within [processing timeframe] after payment is confirmed. You’ll receive a shipping confirmation when your order is on its way. Processing times may change during holidays or periods of high order volume.
2
How long does delivery take?
Delivery depends on your location and the shipping option selected at checkout. Estimated delivery times are [shipping estimates]. Carrier delays may affect the arrival date after an order ships.
3
Will I receive a tracking number?
Yes. Once your order ships, we’ll email a tracking number to the address used at checkout. Tracking may take some time to update after the carrier receives the package.
4
How are products packaged for shipment?
Products are packaged to help protect the vials during transit. Each vial should arrive labeled so you can identify the product and check it against your order and any accompanying documentation.
5
What should I do if my package arrives damaged or incorrect?
Contact us at [Peakpeptidecosupport@gmail.com] within 48 hours of delivery. Include your order number and clear photos of the shipping box, packaging, and affected product so we can review the issue.
6
Can I change or cancel my order after placing it?
Contact us as soon as possible at [Peakpeptidecosupport@gmail.com]. We can review changes or cancellations while an order is still being processed, but we may be unable to change it once it has shipped.